Fleet management software (FMS) is an application that helps firms and organizations to manage, organize, and coordinate their work vehicles from a central information platform. The purpose is to keep the fleet running smoothly by lowering costs, improving performance, and ensuring compliance with government regulations. The main purpose of FMS is to collect, store, process, monitor, report on and export data.
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Disaster recovery and security are two important aspects that need to be considered by SaaS purchasers when evaluating potential vendors.
Many SaaS providers do not have a disaster recovery site. Therefore, ask the following queries to your shortlisted providers: How do you test your disaster recovery processes? What is your recovery time? How often do you test? Do you have dispersed infrastructure; are your chief site and your disaster recovery site situated in different geographical locations?
You need to be aware that many SaaS vendors do not use enterprise-grade infrastructure to install SaaS apps. Many solutions have multiple providers. For example, there may be a firewall provider, an Internet provider, and a few others too in the mix. If a concern rears up, there is a lot of finger-pointing. This problem is common with on-premise IT systems. The solution is to minimize the number of providers so that there is answerability to ensure they take responsibility about performance.
Ask the potential SaaS vendors the following queries about security: Is your company SAS70 compliant? What security procedures are used at your facilities? What security audits and guidelines does your organization follow? Who manages access and identity management, web application firewalls, log file management, and network connectivity?
Needless to say, take your time to research methodically and get the answers to the above questions before you invest in a suitable SaaS product.